Get The Best Solution For Your Business

Stack8 Calling and Collaboration Available Services

Telecom & PSTN

 
Local Numbers and PSTN Replacement
 
DID and complete PSTN replacement capabilities with SIP Trunking
 
Unlimited Calling
 
Local, Long Distance, International Toll-Free
 
Regulatory Services
 
E911, Number Porting, New Number Provisioning
 
 

Billing


One Bill; Flexible Cost allocation billing so you can easily convert service fees to per user/per site costs
 
  

WAN Connectivity

 
Appropriate WAN services will be provided as necessary
 
FAX & Analog Device Support
 
 

Managed Service

 
Dedicated Client Success Manager
 
Monthly Issue/Adoption Review Meetings
 
Bi-Annual Technology Review Meetings
 
Monitoring & Alerting
 
Validate and track bandwidth, latency, jitter, packet loss
 
 

24 x 7 x 365 Support

 
Global Reach, can support your sites anywhere in the world
 
 

UC Automation & Integrations

 
Moves Adds & Changes
 
Automation, simplicity, and self-service via our SMACS (Stack8 Moves Adds & Changes Provisioning) Tool.
 
 

System Integration

 
TSM System Integration (ServiceNow), Recording Systems, Voice Recognition
 
 

Collaboration Services - Unify Your Communications

 
Webex Meetings & Teams Pilot
 
Webex Hybrid Services
 
Connect to Your Contact Center
 
CJP, UCCX, UCCE
 
Conferencing (Audio & Video)
 
 

System Migration

 
Network Readiness Assessment
 
QoS Analysis and Remediation
 
CUCM Integration for Hybrid scenarios

Included in the Package

Cloud PBX

Business Calling FeaturesScreening, Transfer, Park & Pick-up, Selective Forward

Group FeaturesMulti-level Auto Attendant & IVR, Hunt Groups, Call Queue

Stack8 Calling AppHD Voice & Video Softclients for Laptop & Mobile

HD CallingWideband Audio and HD Video Calling

SoftclientsWebex Calling Receptionist, Webex Calling Desktop, Webex Calling Mobile

Visual VoicemailCloud Mail Box, Voice Mail to Email, Voice Portal

Site ServicesInternet Fax, Music on Hold, Call Plan Management


Cisco Webex Teams

HD Audio & Video ConferencingOne-Click Meeting Start, Seamless Across Devices

Persistent Collaboration RoomsChat history, File Exchange, Manage User Access

Instant Messaging & PresenceReal-time Chat, Group Chat, Activity Status, Customized Alerts

Security and ControlEnd-to-End Encryption, Secure Search, Lock & Moderator Controls

Screen SharingShare Files, Screens, Whiteboard with Interactive Drawing

Available at Additional Cost

Cisco Devices & End Points

IP Phones and Video Handsets6800, 7800, 8800 Series

IP Conference Phone7832

Analog ATAs191, 192


Cisco Webex Meetings Packages

Record MeetingsEmail with MP4 Recording Hosted by Cisco

HD Audio & Video ConferencingOne-Click Meeting Start, Screen Sharing, Seamless Across Devices

PSTN Dial-In AccessLocal and Toll-Free Dial Access

Remote SupportRemote Desktop Control, Live Chat

Events & WebinarsBrandable Registration, Polling, Chat, Moderator Controls

A Communications Offer from Stack8 Powered by Cisco Technology

Calling, Front Office & Group Features, Teams, Meetings, and Devices from Stack8

Parlay: A great step on your journey to achieve the promise of unified communications

  • Scalability: The solution will easily adjust to your business needs
  • Immediate deployment of new features: Ability to turn on features for specific users in minutes versus weeks for on-premise where an entire server may need to be installed and configured.
  • 99.9999% uptime SLA without the need to invest in additional servers, data centers, and 24/7 staff rotations.
  • No cost, planning or downtime due to upgrades and patches.
  • No hardware or perpetual licenses to acquire - all OpEx
  • Reduce the need for highly skilled engineers to handle various aspects of a typical UC installation:
    - Server team for the UC servers and VMs.
    - The security team for the same VMs, servers, and environment.
    - UC team for system changes, troubleshooting, and maintenance.
 
With Parlay, all you need is a help desk (Tier-1) to handle simple issues and escalate to Stack8 when necessary.

Contact us for more information:

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