Get The Best Solution For Your Business

CBTS Calling and Collaboration Available Services

Telecom & PSTN

 
Local and Toll-Free Telephone Numbers
Direct Inward Dial (DID), Virtual Telephone Numbers (TNs)
 
Unlimited Calling
Local, Long Distance
 
Regulatory Services
E911, Number Porting
 
 

Customer Support

 
24 x 7 x 365 Support
Staffed by U.S. based Certified Engineers and Technicians
 
Self-Service Portal
Secure Access for User and Admin-Level Service Configuration
 
Training
Virtual Training, Professional Onsite Training, Self Help 
 
 

IT Service Package

 
Data Center Solutions
Servers & Virtualization, Managed Infrastructure, Public Cloud Offerings
 
Virtualized Desktop & Applications
Centralized Desktop Management to Secure Data & Applications
 
Data Storage & Protection
SAN & Converged Solutions, Backup, Disaster Recovery
 
Security
Network, Data Center, Endpoint, and Managed Appliances
 
Professional Installation & Implementation
Network Assessment, White Glove Install Options

Included in the Package

Cloud PBX

Business Calling FeaturesScreening, Transfer, Park & Pick-up, Selective Forward

Group FeaturesMulti-level Auto Attendant & IVR, Hunt Groups, Call Queue

CBTS Calling AppHD Voice & Video Softclients for Laptop & Mobile

HD CallingWideband Audio and HD Video Calling

SoftclientsWebex Calling Receptionist, Webex Calling Desktop, Webex Calling Mobile

Visual VoicemailCloud Mail Box, Voice Mail to Email, Voice Portal

Site ServicesInternet Fax, Music on Hold, Call Plan Management


Cisco Webex Teams

HD Audio & Video ConferencingOne-Click Meeting Start, Seamless Across Devices

Persistent Collaboration RoomsChat history, File Exchange, Manage User Access

Instant Messaging & PresenceReal-time Chat, Group Chat, Activity Status, Customized Alerts

Security and ControlEnd-to-End Encryption, Secure Search, Lock & Moderator Controls

Screen SharingShare Files, Screens, Whiteboard with Interactive Drawing

Available at Additional Cost

Cisco Devices & End Points

IP Phones and Video Handsets6800, 7800, 8800 Series

IP Conference Phone7832

Analog ATAs191, 192


Cisco Webex Meetings Packages

Record MeetingsEmail with MP4 Recording Hosted by Cisco

HD Audio & Video ConferencingOne-Click Meeting Start, Screen Sharing, Seamless Across Devices

PSTN Dial-In AccessLocal and Toll-Free Dial Access

Remote SupportRemote Desktop Control, Live Chat

Events & WebinarsBrandable Registration, Polling, Chat, Moderator Controls

A Communications Offer from CBTS Powered by Cisco Technology

Calling, Front Office & Group Features, Teams, Meetings, and Devices from CBTS

Services and Support from a Master Cisco Partner

  • CBTS hires and certifies the best in the industry to ensure we are delivering the highest quality experience to our customers, from sales to support. 
  • Our approach is simple, yet critical to delivering the solution that's right for our customer's - Consult, Build, Transform, and Support. 
  • At CBTS our heritage is built on 145 years of telecommunications experience through our parent company. We understand the expertise needed to deliver a smooth cloud transition. 
 
CBTS is a Cisco Cloud Partner with specializations in Master Collaboration, Master Cloud and Managed Services, Master Data Center and Hybrid Cloud, Advanced Collaboration Architecture, Advanced Security Architecture, Advanced Data Center Architecture, Unified Contact Center Architecture, and Collaboration SaaS. 

Let us design the best solution for your business with your team, today!