Get The Best Solution For Your Business

Arkadin Calling and Collaboration Available Services

Telecom & PSTN

Global Service Coverage
Coverage in over 20 Countries, across America’s, EMEA and APAC
  
Number Flexibility
Local and Toll-Free Telephone Numbers, Direct Inward Dial (DID), Virtual Telephone Numbers (TNs)
  
Flexible Call Plans
Unlimited, Inclusive Bundles or Per use plans
  

Customer Support

24 x 7 x 365 Support
Staffed by Certified Engineers and Technicians
  
Self-Service Portal
Secure Access for User and Admin-Level Service Configuration
  

Hardware

Cisco's supported room devices 
 
Cisco's full cloud room device portfolio for all room sizes and users
 
Cisco's full handset, conference unit and headset portfolio
 

Professional Services

Project Management
Prince 2 Certified Project Managers deliver your technology transition
 
Organisational Change Management
Our PROSCI certified team will understand you, your people and objectives for a successful transition

Included in the Package

Cloud PBX

Business Calling FeaturesScreening, Transfer, Park & Pick-up, Selective Forward

Group FeaturesMulti-level Auto Attendant & IVR, Hunt Groups, Call Queue

Arkadin Calling AppHD Voice & Video Softclients for Laptop & Mobile

HD CallingWideband Audio and HD Video Calling

SoftclientsWebex Calling Receptionist, Webex Calling Desktop, Webex Calling Mobile

Visual VoicemailCloud Mail Box, Voice Mail to Email, Voice Portal

Site ServicesInternet Fax, Music on Hold, Call Plan Management


Cisco Webex Teams

HD Audio & Video ConferencingOne-Click Meeting Start, Seamless Across Devices

Persistent Collaboration RoomsChat history, File Exchange, Manage User Access

Instant Messaging & PresenceReal-time Chat, Group Chat, Activity Status, Customized Alerts

Security and ControlEnd-to-End Encryption, Secure Search, Lock & Moderator Controls

Screen SharingShare Files, Screens, Whiteboard with Interactive Drawing

Available at Additional Cost

Cisco Devices & End Points

IP Phones and Video Handsets6800, 7800, 8800 Series

IP Conference Phone7832

Analog ATAs191, 192


Cisco Webex Meetings Packages

Record MeetingsEmail with MP4 Recording Hosted by Cisco

HD Audio & Video ConferencingOne-Click Meeting Start, Screen Sharing, Seamless Across Devices

PSTN Dial-In AccessLocal and Toll-Free Dial Access

Remote SupportRemote Desktop Control, Live Chat

Events & WebinarsBrandable Registration, Polling, Chat, Moderator Controls

A Communications Offer from Arkadin Powered by Cisco Technology

Calling, Front Office & Group Features, Teams, Meetings, and Devices from Arkadin

Complete Services and Support for Successful Cloud Communications

Global Coverage for Enterprise grade voice services utilising parent Company NTT Communications, world class network.
 
  • Powered by BroadCloud, Enterprise grade cloud phone system with extensive feature support.
  • Simple, flexible and transparent subscription model to help you plan and scale.
  • Intelligent user experience that integrates customer collaboration applications and devices with other cloud applications, so you can streamline workflows and support a more intuitive way to work.
 
Arkadin, partnering with Cisco provides access to a full-stack, enterprise-grade cloud collaboration bundle that includes everything a business needs - cloud calling, meetings, team collaboration and devices. All services are integrated and delivered with a complete professional services support team providing you an end-to-end solution.

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